Component 2: The Culture of Health Care
Component Description:
For individuals not familiar with health care, this component addresses job expectations in health care settings. It discusses how care is organized within a practice setting, privacy laws, and professional and ethical issues encountered in the workplace.
Component Objectives:
At the completion of this component, the student will be able to:
- Discuss the concept of “culture” as it relates to health care professionals, the delivery of care in health care organizations, and the growth of health informatics.
- Describe the major types of clinical personnel involved in health care, including their education and training, certification and licensure, and typical roles in health care.
- Describe the major types of settings in which health care occurs including ambulatory care, acute and emergency care, hospital based and critical care, and community health and public health settings.
- Describe the major processes of information gathering, analysis, and documentation used by clinicians to detect, understand, and prevent or treat diseases.
- Give examples and explain the differences between common forms of care delivery including episodic one-on-one care, multidisciplinary care, interdisciplinary care, care of chronic conditions, population based care, disease management, long-term care, and end of life care.
- Discuss the basic principles of evidence-based practice, including the application of the best evidence in clinical decision-making.
- Describe common forms of quality measurement, performance improvement, and incentive payment schemes meant to influence care delivery.
- Discuss the role of medical ethics and professional values in care delivery including such issues as ethical conflicts and health disparities.
- Discuss the concepts underlying the application of privacy, confidentiality, and security to health care practice and information technology, being able to help individuals and organizations adhere to the HIPAA Privacy and Security Rules.
- Discuss the sociotechnical aspects of health care and how they relate to health care quality, medical error, and patient safety.
Component Authors
Component Originally Developed by:
Assigned Institution:
Oregon Health & Science University
Team Lead:
Vishnu Mohan, MD, OHSU
Primary Contributing Authors:
Paul Gorman, MD, OHSU
William Hersh, MD, OHSU
Tim Hickman, MD, University of Missouri
Vishnu Mohan, MD, OHSU
Lecture Narration:
Voiceover Talent
Connie Bowman, http://www.conniebowman.com
Sound Engineer
Mike Collins, Glenwood Sound
Team Members:
Shelby Acteson, Med, Instructional Specialist, OHSU
Corkey Devlin, BFA, PMP, Project Manager, OHSU
Paul Gorman, MD, Curriculum Developer, OHSU
William Hersh, MD, Principal Investigator, OHSU
Tim Hickman, MD, Curriculum Developer, University of Missouri
Vishnu Mohan, MD, Curriculum Developer, OHSU
Nathan Skidmore, BA, Instructional Design Assistant, OHSU
Chris Weldon, BS, Web Specialist, OHSU
Component Updated by:
Assigned Institution:
Bellevue College
Team Lead:
Patricia Dombrowski, BC
Primary Contributing Authors:
Pamela Charney, PhD, PR, CHTS-CP, BC
Pamela Matthews, RN, BSIE, MBA, FHIMSS, CPHIMS, Matthews & Associates
Vivian Todhunter, BC
Lecture Narration:
Voiceover Talent and Sound Engineer
Rick Otte, Bellevue College
http://www.bellevuecollege.edu/its/teams/television-services/
Team Members:
Pamela Charney, PhD, PR, CHTS-CP, Curriculum Developer, BC
Patricia Dombrowski, Principal Investigator, BC
Pamela Matthews, RN, BSIE, MBA, FHIMSS, CPHIMS, Curriculum Developer, Matthews & Associates
Margaret Murphy, MA, Instructional Design Lead, BC
Heather Neikirk, Project Manager, BC
Vivian Todhunter, Curriculum Developer, BC
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These materials were prepared under the sponsorship of an agency of the United States Government. Neither the United States Government nor any agency thereof, nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or any agency thereof. The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government or any agency thereof.
Likewise, the above also applies to the Curriculum Development Centers (including Columbia University, Duke University, Johns Hopkins University, Oregon Health & Science University, University of Alabama at Birmingham, and their affiliated entities) and Workforce Training Programs (including Bellevue College, Columbia University, Johns Hopkins University, Normandale Community College, Oregon Health & Science University, University of Alabama at Birmingham, University of Texas Health Science Center at Houston, and their affiliated entities).
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