Component 10; Unit 1: Concepts of Workflow Process Improvement

Unit 1: Concepts of Workflow Process Improvement

Description:

This unit focuses on the six aims for health care process improvement. In this unit, students are helped to understand the concepts of systems, systems thinking and health care processes. Such understanding provides a foundation for the study of clinical process analysis and redesign.

Objectives:

  1. Describe the purpose for process analysis and redesign in the clinical setting
  2. Describe the role of a workflow redesign specialist and contrast it with other roles such as technical support and implementation management
  3. Explain how health care process analysis and redesign and meaningful use are related
  4. Analyze a health care scenario and identify the components of clinical workflow.
  5. Given a scenario of a health care analysis and redesign, analyze the responsibilities of each participant in the process and how the roles complement or overlap with one another
  6. Describe how the workflow processes used by a health care facility might differ depending on the type of facility

Lectures:

  1. Introduction to Health Care Workflows (24:56)
    1. Role of Health Care Workflow Analysis and Redesign Specialist
    1. IOM 6 Quality Areas
    1. Importance of HIT to Health Care – Meaningful Use
  2. Clinical Workflows (11:49)
  3. Common Health Care Processes
  4. Clinical Workflow
  5. Summary: What a Process Analysis and Redesign Specialist Does

Component 10; Unit 1; Lecture 1a comp10_unit1a_lecture_slides/

Component 10; Unit 1; Lecture 1b comp10_unit1b_lecture_slides/

Suggested Readings

Institute of Medicine. Crossing the quality chasm: A new health system for the 21st century, [Internet]. 2001. Available from: http://www.nap.edu/openbook.php?record_id=10027&page=R1

Just Enough Structured Analysis (Chapter 1) [Internet]. Available from: http://zimmer.csufresno.edu/~sasanr/Teaching-Material/SAD/JESA.pdf

Just Enough Structured Analysis (Chapter 2) [Internet]. Available from: http://zimmer.csufresno.edu/~sasanr/Teaching-Material/SAD/JESA.pdf  

Hood S, Mcintosh E. Clinical workflow keys, Eclipsys Practice Newsletter [Internet]. No date.  [cited 2010 Aug 4].;2(2) Available from: http://www.getvitalized.com/Newsletters/allscripts/v2i2/page1.aspx

Leave a Reply